Messaging and notifications
Announcements and team communications
Send practice announcements and policy updates to all or selected providers, assign tasks with due dates, and understand what the email or SMS alert does and does not contain.
Settings > Communications collects Messages, Notifications, Announcements, and Support in one place. Announcements is the practice’s broadcast channel.
Creating an announcement
New Announcement: title, message, type (Announcement or Policy Update), Send To (All Providers or Selected Providers), and optional email or SMS alert. The HIPAA note on the form is the rule: the email or text is a generic alert only; the full text is visible in the app.
Tasks
Assign Task gives a team member a task with a due date; it appears in their notifications and on the announcements board until done.
System announcements
Sefton’s own announcements (new features, maintenance, urgent notices) appear in the same place with a type badge: Information, New Feature, Warning, Maintenance, or Urgent.
Frequently asked questions
Can I schedule an announcement?
Announcements can carry an expiry date so they disappear on their own. Drafts let you prepare in advance and publish when ready.