Patient portal
Patient portal: settings, language, and notifications
For patients and families: update your account, change your password, add a passkey, choose your language, and opt in to email or text reminders and claim updates.
Account
Your name and email. Change password asks for the current password and the new one twice.
Passkey
Add a passkey to sign in with your face, fingerprint, or device PIN. Remove it from the same place.
Language
Choose the language for the portal. Everything, including what your care team writes to you, appears in it, with the original available.
Notifications
Choose Email Notifications, SMS Notifications, or both, then which kinds: Appointment Reminders (24 or 48 hours before) and Claim Updates. Reminders are only sent when email or SMS is enabled. Alerts never include details about your care; they tell you to open the portal.
Frequently asked questions
Are reminders on by default?
No. All notifications are off until you opt in, so nothing is sent to your email or phone unless you asked.