Patient portal
Patient portal: billing and payments
For patients and families: see claims on file, total billed, payments posted, and your balance; download superbills and CMS-1500 forms or email them to your insurer; and pay a bill.
The summary
Billing shows Claims on file, Total billed, Payments posted, and Outstanding balance.
Claim forms
Download copies of the superbills and CMS-1500 forms your provider shared, or Email to insurance to send one to your insurer directly.
Claim history
Each claim record shows billed, paid, and patient responsibility. It mirrors the work your provider is tracking for your sessions.
Paying
Pay on an outstanding balance opens a secure checkout. When the payment is done you return to a confirmation page and the balance updates. Statements and Good Faith Estimates your provider issued are under Documents > Shared with you.
Frequently asked questions
What is a superbill and what do I do with it?
It is an itemized receipt with the codes your insurer needs to reimburse you for out-of-network care. Download it or use Email to insurance, then follow your plan's claim instructions. See the blog guide on superbills.
Does the practice keep my card on file?
No. You pay each bill when you choose to, and the card details go to the payment processor, not the practice.