Account, team, and security
Profile, language, and time zone
Keep your provider profile current (NPI, taxonomy, credentials, signature), choose the language Sefton speaks to you, and set the clinic time zone.
Profile
Settings > Profile: name, credentials, individual NPI, taxonomy code, license numbers, contact details, and your signature (typed or drawn) used on notes and claims. Keep the NPI and taxonomy accurate; they are the rendering-provider fields on every claim.
Language
Settings > Language switches the whole interface between English and Spanish for you (Sefton Voice and Quick Dictate follow). Families’ languages are set on their records and cover eleven languages in the portal.
Time zone
Settings > Time zone: appointments are scheduled and shown in this zone. Set it to the clinic’s local time; a practice with locations in two zones sets each location’s zone under Locations.
Voice settings
Settings > Voice: hold-to-talk or hands-free, privacy mode (never speaks a patient’s name aloud), and the confirmation style Sefton Voice uses before it acts.
Frequently asked questions
Does my interface language change what families see?
No. Your language is yours. Each family's portal follows the preferred language on their record.