Sessions and scheduling
Telehealth visits
Run a video visit inside Sefton: the device lobby, English or Spanish sessions with live captions and dubbing, the session prep card, waiting room, whiteboard, and consent.
Telehealth is built in. There is no separate video vendor, and the visit stays attached to the appointment, the note, and the claim.
Before the visit: the lobby
Start from the Sessions card. The lobby checks your camera and microphone (Default camera, Default microphone), shows a preview, and lets you pick an English session or a Spanish session. Click Join session when the preview says Ready.
The session prep card beside the lobby summarizes the patient: last session, primary diagnosis, primary goal, sessions to date, insurance, assigned homework, and the treatment plan, so you are not flipping tabs while the family waits.
During the visit
- Live interpretation. With a Spanish session, each side hears and reads the other in their language: captions under the video and, when enabled, dubbed audio.
- Waiting room. Late joiners wait until you admit them.
- Shared whiteboard for articulation cards, visual schedules, or drawing.
- Group sessions for social groups and parent training.
- Consent. The first telehealth visit records the family’s telehealth consent; it is stored with the record.
After the visit
End the session and Sefton opens the post-session summary: duration, participants, and a one-click path into Quick Dictate with the appointment already selected. See Quick Dictate and Sefton Voice.
Billing detail
Book the appointment with Place of Service 02 or 10 (patient home) and the telehealth modifier your payer expects; Quick Dictate suggests the modifier from the visit type. See Calendar and booking.
Frequently asked questions
Do families need to install anything?
No. They join from the portal or the link in their reminder in a modern browser. Camera and microphone permission is requested in the lobby.
Which languages have live captions?
Visits run in ten of the eleven portal languages (all but Japanese). Live speech translation covers eight of them and dubbing seven (Vietnamese has no dubbing; Tagalog and Haitian Creole are text only). Spanish has the deepest support.