Patient portal
Patient portal: appointments
For patients and families: see upcoming and past visits, join a telehealth visit, request a new appointment with your preferred date and time, and choose how you want to be contacted.
Your visits
Appointments lists Upcoming and Previous visits with the date, time, provider, and whether it is in person or telehealth.
Joining a telehealth visit
At the visit time, Join on the appointment (or on the dashboard) opens the video room. Check your camera and microphone in the lobby, then join. If your language is not English, captions and audio in your language are available in the visit.
Requesting an appointment
Request appointment: the date you would like, a start and end time (or a morning, afternoon, or evening preference), the appointment type (speech therapy, OT, PT, and so on), the reason for the visit, and how you prefer to be contacted. Submit. The office accepts it into the calendar or proposes another time, and you see the answer here and in Messages.
Reminders
Turn reminders on in Settings (email or text, 24 or 48 hours before). Reminders are off until you opt in.
Frequently asked questions
Do I need to install anything for a video visit?
No. Join from the portal in your browser or from the iPhone app. Allow camera and microphone when asked.