Patient portal
Patient portal: requests about your records
For patients and families: ask for a copy of your records, an amendment, an accounting of disclosures, a restriction, a portable copy of your data, or deletion, and track the response due date.
You have rights over your health information. Requests is where you exercise them and see where each request stands.
Request types
- Access my records: a copy of the health information the practice holds about you.
- Amend my records: correct something you believe is wrong.
- Accounting of disclosures: who your information was shared with.
- Restrict use of my information: limit how it is used or shared.
- Copy of my data (portability): a copy in a portable format.
- Delete my information: delete information where the law allows.
Filing
New request: choose the type, describe what you are asking for, submit. The request shows Submitted, Response due, and Overdue if the date passes.
What happens next
The practice sees the request in its log and responds through Messages or by sharing documents to Documents > Shared with you.
Frequently asked questions
How long does the practice have to respond?
For a copy of your records, 30 days under HIPAA, with one possible 30-day extension that they must explain. The portal shows the due date.